Terms of service
Effective from 30 July 2026 until revoked. | Magyar verzió — in case of any discrepancy concerning purchases made in Hungarian, the Hungarian version prevails.
1. Seller details
Seller: Daige Kft.
Registered office: 1115 Budapest, Thallóczy Lajos utca 27., Hungary
Postal address and return address: 1052 Budapest, Petőfi tér 3-5., 2nd floor, apt. 6, Hungary
Company registration number: 01-09-337355 (registered by the Company Registry Court of the Metropolitan Court of Budapest on 7 February 2019)
Tax number: 26652975-2-42
Chamber membership: Budapest Chamber of Commerce and Industry
E-mail: contact@daige.info
Phone: +36 30 878 1910
Customer service: on working days between 9 AM and 5 PM (CET)
Hosting provider: Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada, support@shopify.com
The webshop is available at daige.info.
2. Scope of these Terms and the contract
2.1. These Terms of Service (the "Terms") apply to all sales contracts concluded in the daige.info webshop with Daige Kft. (the "Seller"), whether the purchase is made from Hungary or from abroad.
2.2. Purchases are governed in particular by Act V of 2013 on the Hungarian Civil Code, Act CVIII of 2001 on electronic commerce services, Government Decree 45/2014. (II. 26.) on the detailed rules of contracts between consumers and businesses, and NGM Decree 19/2014. (IV. 29.) on the handling of warranty claims.
2.3. By placing an order you confirm that you have read and accepted these Terms and the Privacy Notice.
2.4. The contract is not considered a written contract and is not filed separately, but the order data are recorded in the webshop system and remain accessible in the order confirmation e-mail. The language of the contract is English, or Hungarian for purchases made in Hungarian.
2.5. The Seller has not subscribed to any code of conduct.
2.6. Purchases may be made by persons over 18 years of age with legal capacity, or by minors with the consent of their legal representative.
3. Ordering
3.1. Select the product and add it to your cart with the "Add to cart" button. You can modify the content of your cart at any time before checkout: quantities can be changed and items can be removed.
3.2. At checkout, enter your shipping and billing details and choose the shipping and payment method. Before finalising the order you can review it on a summary screen and return to any previous step, so input errors can be corrected before the order is placed.
3.3. Pressing the button that finalises the order constitutes an order with an obligation to pay.
3.4. The Seller sends an automatic e-mail confirming that the order has been received. If this confirmation does not arrive within 48 hours of placing the order, you are released from your offer.
3.5. The contract is concluded when the Seller accepts the order in a separate e-mail or hands the order over for fulfilment.
3.6. The Seller reserves the right to refuse an order in justified cases (for example lack of stock or an obviously incorrect price). In such cases the Seller notifies you by e-mail and refunds any amount already paid without delay.
3.7. Orders are processed on working days between 9 AM and 5 PM. Orders placed outside these hours are processed on the next working day.
4. Products and prices
4.1. The webshop sells DAIGE branded clothing and accessories. The essential characteristics, material composition and care instructions of the products are indicated on the individual product pages.
4.2. Prices are indicated in euro (EUR) and are gross prices including value added tax. Prices do not include the shipping fee, which is displayed separately at checkout before the order is finalised.
4.3. In the case of promotions, the lowest price applied during the 30 days preceding the promotion is also displayed next to the promotional price.
4.4. For deliveries outside the European Union, customs duties and import taxes may be payable in accordance with the rules of the destination country; these are borne by the customer.
4.5. If, despite the Seller's due care, an obviously incorrect price appears in the webshop (for example 0 EUR or a price lower by orders of magnitude than the real one), the Seller is not obliged to sell the product at the incorrect price, but offers fulfilment at the correct price, in the knowledge of which you may withdraw from the purchase.
5. Payment
5.1. Orders must be paid online when the order is placed, using one of the following methods: bank card (Visa, Mastercard, American Express, Diners Club, Discover, JCB), Apple Pay, Google Pay, or PayPal.
5.2. Card payments are processed by Shopify Payments, PayPal payments by PayPal (Europe) S.à r.l. et Cie, S.C.A. The Seller does not receive or store your card details; they are handled directly by the payment provider over an encrypted (SSL) connection.
5.3. Cash payment and cash on delivery are not available.
5.4. The invoice is issued electronically after the order is processed and sent to the e-mail address given at checkout.
6. Shipping
6.1. Within Hungary you can choose between GLS home delivery and Foxpost parcel lockers or pick-up points. International orders are delivered by GLS.
| Destination | Shipping fee | Free shipping |
| Hungary, GLS home delivery | 6.90 EUR | over 180 EUR order value |
| Hungary, Foxpost locker or pick-up point | 4.90 EUR | over 180 EUR order value |
| Europe (among others Austria, Germany, Czechia, Slovakia, Romania, Croatia, Poland, France, Italy, Spain, Ireland and the Nordic countries) | 19.90 EUR | over 300 EUR order value |
| Rest of the world (among others the United Kingdom, USA, Canada, Australia, New Zealand, Japan, China, South Korea, Singapore, Israel and the UAE) | 60.00 EUR | over 300 EUR order value |
The exact shipping fee for your order is always displayed at checkout before you place the order.
6.2. Delivery times: items in stock are expected to be delivered within 3-7 working days in Hungary and within 3-10 working days abroad after the order is processed. Pre-order items are produced after your order; their expected delivery time is 7-21 working days. Delivery times are indicative; actual delivery depends on the courier service.
6.3. Couriers deliver on working days between 8 AM and 6 PM. Please provide an address where you can receive the parcel during this period.
6.4. If delivery fails for a reason attributable to the customer and the parcel is returned to us, we will contact you by e-mail. If you request re-delivery, its cost is borne by you. If you do not, we treat the order as a withdrawal and refund the purchase price in accordance with Section 7.
6.5. The risk of damage passes to you upon receipt of the product.
7. Right of withdrawal
7.1. If you are a consumer, you may withdraw from the contract within 14 days without giving any reason, in accordance with Government Decree 45/2014. (II. 26.).
7.2. The withdrawal period expires 14 days after the day on which you, or a third party indicated by you other than the carrier, take possession of the product. If several products are ordered together but delivered separately, the period is counted from the receipt of the last product.
7.3. Notifying us. You may exercise the right of withdrawal by an unambiguous statement: by e-mail to contact@daige.info, or by post to 1052 Budapest, Petőfi tér 3-5., 2nd floor, apt. 6, Hungary. You may use the model withdrawal form at the end of these Terms, but it is not obligatory. The deadline is met if you send your statement before the 14-day period expires. For postal statements the date of posting is taken into account, so we recommend registered mail.
7.4. Returning the product. Return the product without undue delay, but no later than 14 days from the date of your withdrawal statement, to 1052 Budapest, Petőfi tér 3-5., 2nd floor, apt. 6, Hungary. The direct cost of returning the product is borne by you. We cannot accept parcels sent cash on delivery.
7.5. Refund. We refund the purchase price and the delivery cost within 14 days of learning of your withdrawal. Delivery costs are refunded up to the amount corresponding to the least expensive standard delivery method we offer; if you chose a more expensive method, we do not refund the difference. The refund is made using the same payment method as the original transaction, unless you expressly agree otherwise; you will not incur any fees as a result of the refund.
7.6. We may withhold the refund until we have received the product back or you have supplied proof of having sent it back, whichever is the earlier.
7.7. Diminished value. You may try the product on and examine it to the same extent as you would in a shop. You are, however, liable for any diminution in value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product, and we may deduct this amount from the refund. Please return the product with its tags and, if possible, in its original packaging.
7.8. Exceptions. Under Section 29 of Government Decree 45/2014. (II. 26.) the right of withdrawal does not apply, among others, to products made to your express request or individual specification, or to sealed products which cannot be returned for health protection or hygiene reasons once unsealed after delivery. Pre-order items are not custom-made products; the right of withdrawal applies to them in the same way.
8. Exchange
8.1. In addition to your statutory right of withdrawal, as a voluntary service we offer the option to exchange your item within 14 days of receipt for a different size or, while stock lasts, for another item. To arrange an exchange, please write to contact@daige.info first.
8.2. In case of an exchange, the cost of the return and the shipping cost of the new item are borne by you, unless the value of the new order exceeds 200 EUR, in which case we ship the replacement item free of charge. Any price difference is settled between us.
8.3. The exchange option does not limit your statutory withdrawal and warranty rights.
9. Warranty (implied warranty, product warranty, guarantee)
9.1. Implied warranty (kellékszavatosság). In case of defective performance you may enforce an implied warranty claim against the Seller under the Hungarian Civil Code. You may request repair or replacement, unless this is impossible or would impose a disproportionate burden on the Seller. If you did not or could not request repair or replacement, you may request a proportionate price reduction, have the defect repaired at the Seller's expense, or, as a last resort, withdraw from the contract. Withdrawal is not possible for insignificant defects.
9.2. You must report the defect without delay after its discovery, but no later than within two months. Implied warranty claims expire two years from performance. Within one year from performance the only condition of enforcing a claim, apart from reporting the defect, is proof that the product was purchased from the Seller; after one year, you must prove that the defect already existed at the time of performance.
9.3. Product warranty (termékszavatosság). In case of a defect of the product you may, at your choice, enforce an implied warranty claim or a product warranty claim. As a product warranty claim you may only request the repair or replacement of the defective product, within two years from the placing of the product on the market by the producer.
9.4. Voluntary guarantee. We provide a voluntary 6-month guarantee on DAIGE products from the date of purchase. This guarantee does not affect or limit your statutory implied warranty and product warranty rights. The guarantee does not cover defects resulting from improper use, treatment contrary to the washing and care instructions, or natural wear and tear.
9.5. Reporting a claim. Please report quality complaints at contact@daige.info. We record a report of the claim in accordance with NGM Decree 19/2014. (IV. 29.) and send you a copy. If we cannot fulfil the claim, we inform you of the reasons in writing. We aim to complete repairs as soon as possible, but within 15 days at the latest; if the repair takes longer, we inform you of the expected duration.
10. Damaged parcels
10.1. Please examine the parcel in the presence of the courier. If you see damage on the packaging suggesting damage to the product, ask the courier to take a report and do not accept the parcel.
10.2. A courier report makes the procedure easier, but it is not a condition of enforcing your warranty or withdrawal rights. If you notice the damage only after unpacking, please contact us at contact@daige.info as soon as possible, if possible with a photo.
11. Complaints and dispute resolution
11.1. You may submit complaints at contact@daige.info or on +36 30 878 1910. We respond to written complaints on the merits within 30 days.
11.2. Arbitration board. In case of a consumer dispute you may turn, free of charge, to the arbitration board competent for your place of residence. The board competent at the Seller's registered office is the Budapest Arbitration Board (Budapesti Békéltető Testület), 1016 Budapest, Krisztina krt. 99., e-mail: bekelteto.testulet@bkik.hu. The Seller is obliged to cooperate in the arbitration procedure.
11.3. Consumer protection authority. You may lodge a consumer protection complaint with the government office competent for your place of residence (in Hungary: the consumer protection departments of the county government offices, fogyasztovedelem.kormany.hu).
11.4. You may also enforce your claims before the courts in accordance with the rules of the Hungarian Civil Code and the Code of Civil Procedure.
12. Data protection
Detailed information on the processing of personal data is provided in our Privacy Notice.
13. Copyright
The texts, photographs, graphics and the DAIGE sign appearing in the webshop are protected by copyright and trademark law. Any use of them without the Seller's prior written consent is prohibited.
14. Miscellaneous
14.1. The Seller may unilaterally amend these Terms. Amendments enter into force upon publication in the webshop and apply to orders placed after their entry into force.
14.2. Matters not regulated in these Terms are governed by Hungarian law, in particular the laws listed in Section 2.
14.3. If any provision of these Terms proves invalid, this does not affect the validity of the remaining provisions.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
Addressee: Daige Kft., 1052 Budapest, Petőfi tér 3-5., 2nd floor, apt. 6, Hungary, contact@daige.info
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:
Ordered on / received on: ..............................................
Order number: ..............................................
Name of the goods: ..............................................
Name of the consumer(s): ..............................................
Address of the consumer(s): ..............................................
Bank account or payment method for the refund: ..............................................
Signature of the consumer(s) (only if this form is notified on paper): ..............................................
Date: ..............................................